Product Management *

The increasingly competitive job market demonstrates that performing only based on hard skills alone is no longer sufficient. In project management reality, hard skills contain creating work breakdown structures, managing a project budget, earned value assessments and critical path charts. All these skills require technical background and applying professional knowledge and tools to perform well. What are the soft skills of leadership and how they help to uncover project managers' facilities?

Books with the word «Agile» in their titles began to appear on the shelves of IT experts and other industries' professionals after 2001. The term was used during the declaration of the Agile Software Development Manifesto. Agile describes a software development methodology that is characterized by short life cycles leading to frequent product releases.

Today this iterative or incremental method affects various aspects of development and business including project management. What are the best sources to learn Agile? This post covers 10 powerful books that may enhance the skills of project managers and their teams.

Backlog prioritization requires simplification and weighting of tasks. Each one belongs to strategy like ads acquisition or CRO. We may consider turnover, operational costs, other metrics as input; profit margin, ROI — as output in case of retail. The perfect goal is to find 20/80 solution and focus resources on a single strategy at a time. Metrics tied to strategies gives the dimension of model. Sometimes unit economy relations are violated because of non-linearity. In practice it means low/insignificant correlation and poor regression. Example: it is impossible to separate acquisition and conversion — the quantity of acquisition affect its quality and vice versa. Decomposition of tasks/strategies assumes linear decomposition of nonlinear system. Besides nonlinear statistical evaluation of strategies is required when CJM can't be tracked or online/offline channels can't be separated.

The main objective of any product manager is to ensure the process of product management runs smoothly and flawlessly: from the concept to release. However, it's all about the ideal world.

In order to present a brilliant product to the world, it is important to learn how to use convenient and multifunctional online tools that facilitate management and open up new opportunities for managers, expanding their professional horizons. In this article, you will find 15 smart tools that contribute to the professional success of product managers in 2019.

Young product managers aim to rapidly learn the fundamentals of their role and master the craft. However, there are no magic power, specific book or a class that can give you 100% of professional mastery.

You want it all, you want it now. But it will surely take some time to make you a product management guru. This post contains a set of relevant resources about product management for those who prefer to read, listen and watch.

Is it always easy for you to prioritize the tasks of the huge project? What if five or more tasks have the main priority and urgency?

Experienced project managers and product owners know that intuition is not enough in such cases. In order to avoid missing deadlines, today, managers are able to apply useful methodologies for determining priorities, as well as modern tools that help to visualize data and not miss anything in their workflows.

5 tips to help you achieve your desired goal. Of course, it is not necessary to carry them all out and in the order indicated. However, it is important not only to read them and forget, but try to apply them in your life.

This is the final part of the series describing how we’re increasing our service availability in Citymobil (you can read the previous part here). Now I’m going to talk about one more type of outages and the conclusions we made about them, how we modified the development process, what automation we introduced.

This is the next article of the series describing how we’re increasing our service availability in Citymobil (you can read the previous parts here: part 1, part 2, part 3). In further parts, I’ll talk about the accidents and outages in detail.

1. Bad release: database overload

Let me begin with a specific example of this type of outage. We deployed an optimization: added USE INDEX in an SQL query; during testing as well as in production, it sped up short queries, but the long ones — slowed down. The long queries slowdown was only noticed in production. As a result, a lot of long parallel queries caused the database to be down for an hour. We thoroughly studied the way USE INDEX worked; we described it in the Do’s and Dont’s file and warned the engineers against the incorrect usage. We also analyzed the query and realized that it retrieves mostly historical data and, therefore, can be run on a separate replica for historical requests. Even if this replica goes down due to an overload, the business will keep running.

This is the next article of the series describing how we’re increasing our service availability in Citymobil (you can read the previous parts here and here). In further parts, I’ll talk about the accidents and outages in detail. But first let me highlight something I should’ve talked about in the first article but didn’t. I found out about it from my readers’ feedback. This article gives me a chance to fix this annoying shortcoming.

This is a second article out of a series «Citymobil — a manual for improving availability amid business growth for startups». You can read the first part here. Let’s continue to talk about the way we managed to improve the availability of Citymobil services. In the first article, we learned how to count the lost trips. Ok, we are counting them. What now? Now that we are equipped with an understandable tool to measure the lost trips, we can move to the most interesting part — how do we decrease losses? Without slowing down our current growth! Since it seemed to us that the lion’s share of technical problems causing the trips loss had something to do with the backend, we decided to turn our attention to the backend development process first. Jumping ahead of myself, I’m going to say that we were right — the backend became the main site of the battle for the lost trips.

In this first part of an article series «Citymobil — a manual for improving availability amid business growth for startups» I’m going to break down the way we managed to dramatically scale up the availability of Citymobil services. The article opens with the story about our business, our task, the reason for this task to increase the availability emerged and limitations. Citymobil is a rapid-growing taxi aggregator. In 2018, it increased by more than 15 times in terms of number of successfully completed trips. Some months showed 50% increase compared with the previous month.

The business grew like a weed in every direction (it still does): there was an increase in server load, team size and number of deployments. At the same time the new threats to service availability emerged. The company faced a task of the most importance — how to increase availability without compromising company growth. In this article, I’ll talk about the way we managed to solve this task in a relatively short time.

Accumulating technical debt may lead your company to a crisis. But it may also become a powerful driver of massive process changes and help with engineering practices adoptions. I'll tell you about it on my own example.

What do you get when you cross an IT department, a faulty Sprint review, determination, and pizza? Greatness, that's what.

You can always count product manager’s strategy skills like innovative thinking, blue ocean approach and others. But on daily basis we use more practical tools and approaches. This article is about working with feature requests and product requirements.

The main axiom of managing requests is that feature requests from customers, partners and internal teams are not requirements to the product. This is because every request can be split into several requirements or, otherwise, several requests can be combined to a single requirement.

Occasionally, we're asked a question, what monetary value the company will receive from using PVS-Studio. We decided to draw up a response in the form of an article and provide tables, which will show how the analyzer can be useful. We cannot prove absolute accuracy of all calculations in the article, but we suppose the reader will agree with our thoughts, and it will help to make a decision in the matter of getting the license.

It doesn’t matter if you’re an experienced product manager or took charge of a product recently you always be thinking about a large list of customers’ requests. What you should do first. How you should process them.

Feature prioritization is based on multiple principles. Basic are aligning to company vision, product strategy, and customer profile. For example, if you’re targeted to small businesses or home offices doing SAP integration request shouldn’t be in your first place.

But what share feature requests take in a product backlog? An answer like “it is full of customers' requests” isn’t correct. It seems strange but true.

If you’re not happy to read long texts the advice is “you should not give attention to customers' requests if your product is mature”.

Иногда молодые команды разработки охватывает неразбериха.

Это случается в тот момент, когда они ещё не до конца разобрались, что такое эджайл; проджект и продакт спорят, кто из них кто, а задачи каждый ведёт сам по себе. Или все уже всё знают, но планировать спринты не получается — задачи не прорабатываются, демо и ретро проходят нерегулярно.

У нас тоже была похожая история, но мы нашли свой путь.

Это рассказ от команды личного кабинета Яндекс.Кассы, и подробнейшая инструкция для тех, кто хочет улучшить своё планирование.

Как всё было